Building a brand means more than just advertising. Its a way to create a relationship based on trust and loyalty with your community.
We all know that the economy will slowly bounce back. We all hear about government bail outs, waiting for things to turn around, etc but we are in control of our own destiny if we just put some good marketing into practice. Many business owners feel frustrated or disappointed by their marketing results. Building a brand takes time, patience and lots of planning. Business owners need to track and adjust only after results are proven. Many times a new idea such as using tote bags instead of plastic bags won’t show immediate results or wane after an explosive start. This doesn’t mean the idea should be viewed in a negative light. Consumers need time to remember and trust a brand to ensure long-term loyalty. If your promotions are stopped or promotional items are pulled before their time it could lead consumers into believing your business could do the same.
It’s important that customers know who you are and that they can depend on you. Create a logo or look and stick with it. Don’t change it; the idea of a logo is to create recognition. If a potential buyer just starts to recognize you and then the logo changes they may feel it shows signs of weakness or lack of stability or worse yet they may over look your new logo because they don’t know it. The most successful businesses today are companies that invested the time in their logo. Patience can be a difficult trait to master but all successful people have patience and persistence.
Become an expert in your community. Attending networking events is great but speaking at them, offering up your knowledge to help others succeed is better. Have work shops or do classes that emphasize your special skills. Consumers will turn to you for business if they know you have helped them in the past. If your first event isn’t overflowing, don’t give up, word of mouth will spread if you are knowledgable and the information is useful. The key is to be persistent.
Track and adjust only as results are proven effective or ineffective. You don’t want to change every month because it can cause confusion and frustration. New promotions should be watched closely. Use a tracking system. Be sure to ask new customers what brought them to you and log it. Every business sees times of lighter traffic but that doesn’t mean a promotion or giveaway hasn’t worked. When you start something make an expiration date, even if its only known within the company and let it go until that expiration date. Keep records and understand what they say. If an idea doesn’t work, file it, don’t use it again; but be sure to let it run its course.
Promotional items are an important tool in your arsenal. Know your target audience. Work with in your budget to create value. Pens, coffee mugs and water bottles are all popular but maybe you want to stand out. Your brand calls for something more unique. People will remember when business gives them tools of the trade, office products, home products or automotive items. Studies show that people remember companies who give them useful promotional items. If you’re an automotive shop who wants to cater to women try tools such as screwdrivers in pink or white with a pink imprint. Let them know you’re a shop who’ll treat them with the respect they deserve by reaching out to them. You will create recognition and trust with this simple item.
Most importantly, you can do all the marketing, handing out promotional items, events, work shops, etc but you must be someone people will come back to, talk about and trust. Be sure before you put any marketing plan into effect your business practices are top notch because as easily as good marketing can skyrocket you to the top, it will drop you to the bottom; destroying all your hard work.
Patience, understanding and planning will provide you with the tools you need to create a strong brand. Combine that with cost effective promotional items that will keep your brand the focus of potential clients and you will create a lasting relationship that will ensure your success.
Need ideas? Give EBSpromo a call. Their customer service wants you to succeed!